Can you use multiple RoboHelp Versions?

We've been working on RoboHelp X5 for a while now.
One of my co-workers needs someone to back her up on her projects
going forward. Her projects are created and maintained in X5. The
person she wants to train (so she can go on vacation for cryin' out
loud) has version 6.

I'm gussing that this isn't an ideal situation but is it
possible? If there aren't too many to mention, what are the
pitfalls in doing this?

Can you use multiple RoboHelp Versions?
Hi LadyWolf



As long as you don't use any version 6 specific features, you
should be able to reasonably easily move projects. Basically, if
you touch an X5 project using 6, 6 will make it its own by
converting the project database file. Once this happens, you may no
longer use X5 to directly open the project.



Here's a workaround. Edit the project using 6 and make the
final step before you close to compile a .CHM using the Microsoft
HTML Help layout. Back in X5, open the project via the .HHP file.
This is a file type needed by the Microsoft HTML Help Compiler.
RoboHelp should advise that it sees an existing .XPJ and ask if you
wish to use it instead. Just ignore it and RoboHelp will open the
.HHP and rebuild a new .XPJ file for you.



Hopefully this helps... Rick
Can you use multiple RoboHelp Versions?

Thank you! This looks like it will prove helpful!

If all doesn't work out I'll post back.... if it does, assume
the best!!

Thank you again!!
Hello Rick,

Just been reading what you recommended to Lady Wolf. I use RH
5 (the olde one), on my laptop. But RH 6 at work here. So am
running the risk of getting into the same situation.

Can the same technique be applied???

Al




Al



The license permits RH6 to be installed on two machines for
your use so if your employers are happy, you could also install it
on your home PC.




Hi AlScott9028001



You should be fine with that.



Cheers... Rick

But to reinstall RH6 on another PC (using the same copy) you
have to 'release' the # from the copy on PC 'A' so you can put the
licenced version on PC 'B' - ie you can only have one licenced
copy?
Your licence allow you to install and activate on two PCs. It
is when you go to put it on a third PC that you have to deactivate
one copy.



That does not allow two people to use that licence. The
licence is to one person but on two PCs.



My personal copy is installed on both my desk PC and my
laptop and that is within the licence terms.




Well I've tried doing an install on a 'clean' PC - to no
avail. It keeps saying that the number of licenses has been
reached, even though I've used the same ID (user/organisation)
details.......

Any ideas to what I'm doing wrong??


RH6 definitely allows two installations so if you are getting
that message as far as Adobe's database is concerned, it has been
activated twice.



Are you absolutely sure the only other installation is your
work PC? If it has been installed on another PC and then not
deactivated, then that is the limit of two.



If you know what PC it was installed on and then uninstalled
without deactivation, post back.



Otherwise follow this link and phone your local Activation
centre. Explain whatever has happened and they will talk you
through what to do.




http://www.adobe.com/activation/phonenumbers.html




Thanks - I know it's only on one PC here.- but I'll give it a
try again. I've noticed they do say on their website not to use the
number keypad...
Egh? Can you point me to where it says not to use the numeric
keypad?



For what it is worth, I had the same problem. Went to install
a copy on a second PC and hit this problem. Adobe had a record of
the second activation date and it didn't throw any light on it for
me. Nonetheless they accepted my word.



Maybe the dates will mean something to you.